Marketing & Advertising Glossary

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A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z
A

ABC – Audit Bureau of Circulation, an organization supported by publishers, advertisers, and their agencies to certify circulation statements of magazines and newspapers.

account executive – The individual who serves as the liaison between the advertising agency and the client.  The account executive is responsible for managing all of the services the agency provides to the client and representing the agency’s point of view to the client.

advertising – Any paid form of communication about an organization, product, service, or idea by an identified sponsor.

advertising agency – A firm that specializes in the creation, production, and placement of advertising messages and may provide other services that facilitate the marketing communications process.

advertising appeal – The basis or approach used in an advertising message to attract the attention or interest of consumers and/or influence their feelings toward the product, service, or cause.

advertising campaign – A comprehensive advertising plan that consists of a series of messages in a variety of media that center on a single theme or idea.

advertising creativity – The ability to generate fresh, unique, and appropriate ideas that can be used as solutions to communication problems.

advertising manager – The individual in an organization who is responsible for the planning, coordinating, budgeting, and implementing of the advertising program.

advertising specialties – Items used as giveaways to serve as a reminder or stimulate remembrance of a company or brand such as calendars, T-shirts, pens, key tags, and the like. Specialties are usually imprinted with a company or brand name and other identifying marks such as an address and phone number.

advertising substantiation – A Federal Trade Commission regulatory program that requires advertisers to have documentation to support the claims made in their advertisements.

advertising weight – The level of advertising support for a brand, expressed in terms of Gross Impressions, GRP’s, or number of spots or insertions.

advocacy advertising – Advertising that is concerned with the propagation of ideas and elucidation of social issues of public importance in a manner that supports the position and interest of the sponsor.

aerial advertising – A form of outdoor advertising where messages appear in the sky in the form of banners pulled by airplanes, skywriting, and on blimps.

affiliates – Local television stations that are associated with a major network. Affiliates agree to preempt time during specified hours for programming provided by the network and carry the advertising contained in the program.

area of dominant influence (ADI) – A geographical survey area created and defined by Arbitron. Each county in the nation is assigned to an ADI, which is an exclusive geographic area consisting of all counties in which the home market stations receive a preponderance of viewing.

attitude toward the ad – A message recipient’s affective feelings of favorability or unfavorability toward an advertisement.

attractiveness – A source characteristic that makes him or her appealing to a message recipient. Source attractiveness can be based on similarity, familiarity, or likability.

audience – The number of people or household viewing, listening to or reading a particular medium.

average frequency – The number of times the average household reached by a media schedule is exposed to a media vehicle over a specified period.



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B

baby boomers – The generation of Americans born between 1946 and 1964.

barrier to entry – Conditions that make it difficult for a firm to enter the market in a particular industry, such as high advertising budgets.

barter – Exchange of advertising time and/or product mentions for merchandise supplied by the advertiser.

big idea – A unique or creative idea for an advertisement or campaign that attracts consumer’s attention, gets a reaction, and sets the advertiser’s product or service apart form the competition.

billings – The amount of client money agencies spend on media purchase and other equivalent activities.  Billings are often as a way of measuring the size of advertising agencies.

billboard – An announcement (usually five seconds in length) identifying an advertiser at the beginning, end, or breaks of a broadcast.  Also, an outdoor advertising display.

bleed – An advertisement in which all or part of the graphic material runs to the margins of the page.  A premium of 15% over the basic rate is usually charged.

brand – A brand is any name, term, sign, symbol, or design – or combination of these – intended to differentiate the goods or services of one seller from those of another.

brand loyalty – Preference by a consumer for a particular brand that results in continual purchase of it.

brand manager – The individual in an organization responsible for planning, implementing, and controlling the marketing program for a particular brand.  Brand managers are sometimes referred to as product managers.

broadcast media – Media that use the airwaves to transmit their signal and programming.  Radio and television are examples of broadcasting media.

business-to-business advertising – Advertising used by one business to promote the products and/or services it sells to another business.

buyer – Agent who purchases media time for an advertiser.



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C

cable television – A form of television where signals are carried to households by wire rather than through the airways.

campaign – The entire advertising effort conducted within a predetermined time frame, usually with one set of advertising objectives.

channel – The method or medium by which communication travels from a source or sender to a receiver.

circulation – The average number of copies of newspapers and magazines distributed per issue, including both subscription and single-sale (often newsstand) copies.

classified advertising – Advertising that runs in newspapers and magazines that generally contains text only and is arranged under subheading according to the product, service, or offering.  Employment, real estate, and automotive ads are the major forms of classified advertising.

clients – The organizations with the products, services, or causes to be marketed and for which advertising agencies and other marketing promotional firms provide services.

close – Obtaining the commitment of the prospect in a personal selling transaction.

commission system – A method of compensating advertising agencies whereby the agency receives a specified commission (traditionally 15 percent) from the media on any advertising time or space it purchases.

communication – The passing of information, exchange of ideas, or process of establishing shared meaning between a sender and a receiver.

communication objectives – Goals that an organization seeks to achieve through its promotional program in terms of communication effects such as creating awareness, knowledge, images, attitudes, preferences, or purchase intentions.

comparative advertising – The practice of either directly or indirectly naming one or more competitors in an advertising message and usually making a comparison on one or more specific attributes or characteristics.

cooperative advertising – Joint advertising run by local and national advertisers. Costs are shared for ads which feature both national product or service and the local distributor.

copy – The main text portion of a print ad.

copywriter – Individuals who help conceive the ideas for ads and commercials and write the words or copy for them.

corrective advertising – An action by the Federal Trade Commission whereby an advertiser can be required to run advertising messages designed to remedy the deception or misleading impression created by its previous advertising.

cost efficiency – A measure of media effectiveness based on a comparison of potential or actual audience and the cost for placement, usually expressed as cost-per-thousand households or persons.

cost per customer purchasing – A cost effectiveness measure used in direct marketing based on the cost per sale generated.

cost pre order (CPO) – A measure used in direct marketing to determine the number of orders generated relative to the cost of running the advertisement.

cost per point – The cost of purchasing one broadcast rating point.  For any given spot announcement, Unit Cost divided by Audience Rating, equals Cost Per Point. Costs per point vary by day-part and market.

cost per ratings point – A computation used by media buyers to compare the cost efficiency of broadcast programs that divides the cost of commercial time on a program by the audience rating.

cost per thousand – A computation used in evaluating the relative cost of various media vehicles that represents the cost of exposing 1,000 members of a target audience to an advertising message.

cost plus system – A method of compensating advertising agencies whereby the agency receives a fee based on the cost of the work it performs plus an agreed on amount for profit.

coverage – A measure of the potential audience that might receive an advertising message through a media vehicle.

CPM – Cost Per Thousand

creative tactics – A determination of how an advertising message will be implemented so as to execute the creative strategy.

credibility – The extent to which a source is perceived as having knowledge, skill, or experience relevant to a communication topic and can be trusted to give an unbiased opinion or present objective information on the issue.

cross-media advertising – An arrangement where opportunities to advertise in several different types of media are offered by a single company or a partnership of various media providers.

culture – The complexity of learned meanings, values, norms, and customs shared by members of a society.

cume – A term used for cumulative audience, which is the estimated total number of different people who listened to a radio station for a minimum of five minutes during a particular daypart.



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D

DAGMAR – An acronym that stands for defining advertising goals for measured advertising results. An approach to setting advertising goals and objectives developed by Russell Colley

dayparts – The time segments into which a day is divided by radio and television networks and station for selling advertising time.

deception – According to the Federal Trade Commission, a misrepresentation, omission, or practice that is likely to mislead the consumer acting reasonably in the circumstances to the consumer’s detriment.

demographics – Characteristics of an individual (or a group of individuals) such as age, sex, income, education, and martial status, which are often related to media and consumer behavior patterns.

demographic segmentation – A method of segmenting a market based on the demographic characteristics of consumers.

differentiated marketing – A type of marketing strategy whereby a firm offers products or services to a number of market segments and develops separate marketing strategies for each.

differentiation – A situation where a particular company or brand is perceived as unique or better than its competitors.

direct marketing – A system of marketing by which an organization communicates directly with customers to generate a response and/or transaction.

direct-marketing media – Media that are used for direct-marketing purposes including direct mail, telemarketing, print, and broadcast.

direct-response advertising – A method of direct marketing whereby a product or service is promoted through an advertisement that offers the customer the opportunity to purchase directly from the manufacturer.

direct response agencies – Companies that provide a variety of direct marketing services to their clients including database management, direct mail, research, media service, and creative and production capabilities.

display advertising – Advertising in newspapers and magazines that uses illustrations, photos, headlines, and other visual elements in addition to copy text.

DMA – Designated Market Area, Nielsen’s geographic definition of TV markets by county.

double spotting – In broadcast, running one spot announcement directly after another.



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E

economies of scale – A decline in cost with accumulated sales or production. In advertising, economies of scale often occur in media purchases as the relative costs of advertising time and/or space may decline as the size of the media budget increases.

emotional appeals – Advertising messages that appeal to consumers’ feelings and emotions.

ethics – Moral principles and values that govern the actions and decisions of an individual or group.

ethnic media – Media which attract population subsegments characterized by shared race or language – black radio, Spanish TV, etc.

event sponsorship – A type of promotion whereby a company develops sponsorship relations with a particular event such as a concert, sporting event, or other activity.

eye tracking – A method for following the movement of a person’s eye’s as he or she views an ad or commercial.  Eye tracking is used for determining which portions or sections of an ad attract a viewer’s attention and/or interest.



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F

fear appeals – An advertising message that creates anxiety in a receiver by showing negative consequences that can result from engaging in (or not engaging in) a particular behavior.

Federal Trade Commission (FTC) – The federal agency that has the primary responsibility for protecting consumers and business from anticompetitive behavior and unfair and deceptive practices. The FTC regulates advertising and promotion at the federal level.

Federal Trade Commission Act – Federal legislation passed in 1914 that created the Federal Trade Commission and gave it the responsibility to monitor deceptive or misleading advertising and unfair business practices.

field tests – Tests of consumer reactions to an advertisement that are taken under natural viewing situations rather than in a laboratory.

focus groups – A qualitative marketing research method whereby a group of 10-12 consumers from the target market are led through a discussion regarding a particular topic such as a product, service, or advertising campaign.

four color – Black and three colors (Blue, Yellow, Red) which are combined to produce full color print advertising.

free standing insert (Also Free Standing Stuffer) – A pre-printed ad of one or more pages which is inserted unbound into newspapers, especially Sunday editions.

frequency – The number of times a target audience is exposed to a media vehicle(s) in a specified period.

fringe time – Television time periods adjacent to primetime in which the bulk of programming is locally originated and where more availability’s exist.  Early Fringe is between 4:00 and 7:30pm, Late Fringe after 11:00pm.

full-service agency – An advertising agency that offers clients a full range of marketing and communications services including the planning, creating, producing, and placing of advertising messages and other forms of promotion.



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G

geographical weighting – A media scheduling strategy where certain geographic areas or regions are allocated higher levels of advertising because they have greater sales potential.

global advertising – The use of the same basic advertising message in all international markets.

global marketing – A strategy of using a common marketing plan and program for all countries in which a company operates, thus selling the product or services the same way everywhere in the world.

gross impressions – The total number of exposures to an advertisement or commercial.

gross rating points (GRPs) – A measure that represents the total delivery or weight of a media schedule during a specified time period. GRPs are calculated by multiplying the reach of the media schedule by the average frequency.



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H

heuristics – Simplified or basic decision rules that can be used by a consumer to make a purchase choice, such as buy the cheapest brand.

hierarchy of needs – Abraham Maslow’s theory that human needs are arranged in an order of hierarchy based on their importance. The need hierarchy includes physiological, safety, social/love and belonging, esteem, and self-actualization needs.

households using television (HUT) – The percentage of homes in a given area that are watching television during a specific time period.



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I

image advertising – Advertising that creates an identity for a product or service by emphasizing psychological meaning or symbolic association with certain values, lifestyles, and the like.

impression – One exposure (in one household or to one individual) to one advertisement.

Incentive-base system. A form of compensation whereby an advertising agency’s compensation level depends on how well it meets predetermined performance goals such as sales or market share.

independent – A local station unaffiliated with a national network.

inflight advertising – A variety of advertising media targeting air travelers while they are in flight.

infomercials – Television commercials that are very long, ranging from several minutes to an hour.  Infomercials are designed to provide consumers with detailed information about a product or service.

in-house agency – An advertising agency set up, owned, and operated by an advertiser that is responsible for planning and executing the company’s advertising program.

in-store media – Advertising and promotional media that are used inside of a retail store such as point-of-purchase displays, ads on shopping carts, coupon dispensers, and display boards.

integrated marketing communications – A concept of marketing communications planning that recognizes the added value of a comprehensive plan that evaluates the strategic roles of a variety of communication disciplines—for example, general advertising, direct response, sales promotion, and public relations—and combines these disciplines to provide clarity, consistency, and maximum communications impact.

interactive media – A variety of media that allows the consumer to interact with the source of the message, actively receiving information and altering images, responding to questions, and so on.

inventory – Unsold time that a station or network has available for advertisers.



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J-K

jingles – Songs about a product or service that usually carry the advertising theme and a simple message.

L

laboratory tests – Tests of consumer reactions to advertising under controlled conditions.

Lanham Act – A federal law that permits a company to register a trademark for its exclusive use. The Lanham Act was amended to encompass false advertising and prohibits any false description or representation including words or other symbols tending falsely to describe or represent the same.

layout – The physical arrangement of the various parts of an advertisement including the headline, subheads, illustrations, body copy, and any identifying marks.

local advertising – Advertising done by companies within the limited geographic area where they do business.



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M

magazine networks – A group of magazine owned by one publisher or assembled by an independent network that offers advertisers the opportunity to buy space in a variety of publications through a packaged deal.

mailing list – A type of database containing names and addresses of present and or potential customers who can be reached through a direct-mail campaign.

major selling idea – The basis for the central theme or message idea in an advertising campaign.

makegood – The replacement of a spot missed due to a preemption or faulty transmission.

marginal analysis –A principle resource allocation that balances incremental revenues against incremental costs.

market segmentation – The process of dividing a market into distinct groups that have common needs and will respond similarly to a marketing action.

market specialist – A buyer who concentrates on just a few markets, thus developing expertise in terms of media usage habits and advertising rate fluctuations in these markets.

marketing – The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives.

marketing channels – The set of interdependent organizations involved in the process of making a product or service available to customers.

marketing mix – The controllable elements of a marketing program including product, price, promotion, and place.

marketing objectives – Goals to be accomplished by an organization’s overall marketing program such as sales, market share, or profitability.

marketing plan – A written document that describes the overall marketing strategy and programs developed for an organization, a particular product line, or a brand.

marketing public relations function (MPR) – Public relations activities designed to support marketing objectives and programs.

mass media – Non-personal channels of communication that allow a message to be sent to many individuals at one time.

materialism – A preoccupation with material things rather than intellectual or spiritual concerns.

media buying services – Independent companies that specialize in the buying of media, particularly radio and television time.

media objectives – The specific goals an advertiser has for the media portion of the advertising program.

media organizations – One of the four major participants in the integrated marketing communications process whose function is to provide information or entertainment to subscribes, viewers, or readers while offering marketers an environment for reaching audiences with print and broadcast messages.

media plan – A document consisting of objectives, strategies, and tactics for reaching a target audience through various media vehicles.

media planning – The series of decisions involved in the delivery of an advertising message to prospective purchasers and/or users of a product or service.

media service – An organization capable of the full range of media functions.

media strategies – Plans of action for achieving stated media objectives such as which media will be used for reaching a target audience, how the media budget will be allocated, and how advertisements will be scheduled.

media vehicle – The specific program, publication, or promotional piece used to carry an advertising message.

medium – Any vehicle used to deliver an advertising message. Media types include television, radio, magazines, newspapers, transit, direct mail, etc.

message – A communication containing information or meaning that a source wants to convey to a receiver.

metered markets – Markets where ratings are drawn from a sample of TV homes in which a meter has been attached to the television set. New York, Los Angeles, and Chicago are currently metered.

metro area – The central metropolitan core of a market, equivalent to the Standard Metropolitan Statistical Area as defined by the U.S. Office of Management and Budget.

minimum frequency – Minimum number of exposures thought necessary for an advertisement to be effective.

motivation research – Qualitative research designed to probe the consumer’s subconscious and discover deeply rooted motives for purchasing a product.

motive - Something that compels or derives a consumer to take a particular action.



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N

narrowcasting – The reaching of a very specialized market through programming aimed at particular target audiences. Cable television networks offer excellent opportunities for narrowcasting.

national advertisers – Companies that advertise their products or services on a nationwide basis or in most regions of the country.

national advertising – Advertising done by a company on a nationwide basis or in most regions of the country and targeted to the ultimate consumer market.

network – In television or radio, a group of stations associated for the purposes of airing programs simultaneously.

network feed – The system of lines and/or microwave transmitters which carry a network signal to various regions and local stations.

new season – In television, “the broadcast year” which is ushered in during the Fall with new program introduction and new episodes of returning series.

Nielsen – The A.C. Nielsen Company, a marketing/media research organization which measures national and local television viewing and reports raring estimates.

non-measured media – A term commonly used in the advertising industry to describe support media.



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O

one-sided message – Communications in which only positive attributes or benefits of a product or service are presented.

O&O – A local station owned and operated by a network. Federal statue limits the number of television O&O to five VHf and two UHF stations.

open rate structure – A rate charged by newspapers in which discounts are available based on frequency or bulk purchases of space.

outdoor – Display advertising (billboards, posters), located out-of-doors along highways, on rooftops and walls, at bus stops, etc.

P

package – a group of television or radio programs and commercial spots offered at a discount by a network or station.

panels – The unit of outdoor advertising.

pass along readership – The audience that results when the primary subscriber or purchaser of a magazine gives the publication to another person to read, or when the magazine is read in places such as waiting rooms in doctors’ offices, etc.

penetration – The degree to which a medium or vehicle has achieved coverage of a particular target.

people meter – An electronic device that automatically records a household’s television viewing, including channels watched, number of minutes of viewing, and members of the household who are watching.

percentage charges – The markups charged by advertising agencies for services provided to clients.

position – The location of a print ad on a page within a print vehicle. The position of a broadcast commercial can be adjacent to or within programming, and can be at different breaks within a show.

positioning – The art and science of fitting the product or service to one or more segments of the market in such a way as to set it meaningfully apart from competition.

positioning strategies – The strategies used in positioning a brand or product.

posttests – Ad effectiveness measure that are taken after the ad has appeared in the marketplace.

preferred position rate – A rate charged by newspapers that insures the advertiser the ad will appear in the position requested and/or in a specific section of the newspaper.

premium – An offer of an item of merchandise or service either free or at low price that is used as an extra incentive for purchasers.

preprinted inserts – Advertising distributed through newspapers that is not part of the newspaper itself, but is printed by the advertiser and then taken to the newspaper itself, but is printed by the advertiser and then taken to the newspaper to be inserted.

press release – Factual and interesting information released to the press.

pretests – Advertising effectiveness measures that are taken before the implementation of the advertising campaign.

price elasticity – The responsiveness of the market to changes in price.

price-off deal – A promotional strategy in which the consumer receives a reduction in the regular price of the brand.

primacy effect – A theory that the first information presented in the message will be the most likely to be remembered.

primary circulation – The number of copies of a magazine distributed to original subscribers.

primary demand advertising – Advertising designed to stimulate demand for the general product class or entire industry.

primetime – The time period Monday-Saturday 8:00-11:00 pm and Sunday 7:00-11:00 pm during which HUT Levels and audience ratings are highest.

product differentiation – The process employed in making products appear different from others.

product manager – The person responsible for the planning, implementation, and control of the marketing program for an individual brand.

product placement – A form of advertising and promotion in which products are placed in television shows and/or movies to gain exposure.

product protection – Guarantee to separate ads or commercials of competitive brands.

program rating – The percentage of TV households in an area that are tuned to a program during a specific time period.

promotion – The coordination of all seller-initiated efforts to set up channels of information and persuasion to sell goods and services of to promote an idea.

promotional management – The process of coordinating the promotional mix elements.

promotional mix – The tools used to accomplish an organization’s communications objectives. The promotional mix includes advertising, direct marketing, sales promotion, publicity/public relations, and personal selling.

promotional plan – The framework for developing, implementing, and controlling the organization’s communications program.

promotional products marketing – The advertising or promotional medium or method that uses promotional products, such as ad specialties, premiums, business gifts, awards, prizes, or commemoratives.

prospects – Those persons who may be prospective customers based on a need for the product or service.

psychographics – Characteristics of an individual (or group of individuals), such as life style, attitudes and personality.

public relations – The management function that evaluates public attitudes, identifies the policies and procedures of an individual or organization with the public interest, and executes a program to earn public understanding and acceptance.

public relations firm – An organization that develops and implements programs to manage a company’s publicity, image, and affairs with consumers and other relevant publics.

publicity – Communications regarding an organization, product, service, or idea that is not directly paid for or run under identified sponsorship.

puffery – Advertising or other sales presentations that praise the item to be sold using subjective opinions, superlatives, or exaggerations, vaguely and generally, stating no specific facts.

pupillometrics – An advertising effectiveness methodology designed to measure dilation and constriction of the pupils of the eye in response to stimuli.



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Q

qualified prospects – Those prospects that are able to make the buying decision.

qualitative audit – An audit of the advertising agency’s efforts in planning, developing, and implementing the client’s communications programs.

qualitative media effect – The positive or negative influence the medium may contribute to the message.

quintile analysis – The dividing of an audience reached by advertising into five equal groups. Each quintile can then be analyzed to determine average frequency among that particular group.

R

rate card – A published listing of the advertising costs and mechanical requirements for a given medium.

rate protection – Guarantee given to an advertiser by a medium against rate increases in that medium for a specified period of time.

ratings point – A measurement used to determine television viewing audiences in which one ratings point is the equivalent of 1 percent of all of the television households in a particular area tuned to a specific program.

rational appeal – Communications in which features and/or benefits are directly presented in a logical, rational method.

reach – The number of different audience members exposed at least once to a media vehicle (or vehicles ) in a given period.

reach curve – The graph of how reach builds over time. Reach curves differ by medium and by scheduling and combining of media.

readership – Total audience of a print vehicle.

readers per copy – The average number of readers for each copy of a magazine or newspaper.

recall tests – Advertising effectiveness tests designed to measure advertising recall.

receiver – The person or persons with whom the sender of a message shares thoughts or information.

recency effect – The theory that arguments presented at the end of the message are considered to be stronger and therefore are more likely to be remembered.

recognition method – An advertising effectiveness measure of print ads that allows the advertiser to assess the impact of an ad in a single issue of a magazine over time and/or across alternative magazines.

reference group – A group whose perspectives, values, or behavior is used by an individual as the basis for his or her judgments, opinions, and actions.

refutational appeal – A type of message in which both sides of the issue are presented in the communication, with arguments offered to refute the opposing viewpoint.

regional edition – A portion of a national magazine’s circulation that falls within a certain geographic area (metro area, state, group of states) that can be purchased separately from the total circulation. A premium (higher CPM) is usually charged for regional editions.

regional networks – A network that covers only a specific portion of the country. Regional network purchases are based in proportion to the percentage of the country receiving the message.

reinforcement – The rewards or favorable consequences associated with a particular response.

relationship marketing – An organization’s effort to develop a long-term, cost-effective link with individual customers for mutual benefit.

relative cost – The relationship between the price paid for advertising time or space and the size of the audience delivered; it is used to compare the prices of various media vehicles.

reminder advertising – Advertising designed to keep the name of the product or brand in the mind of the receiver.

remnant space – Unsold magazine advertising space, usually in regional or geographic editions of national magazines, sold at a discount.

repositioning – The changing of a product or brand’s positioning.

resellers – Intermediaries in the marketing channel such as wholesalers, distributors, and retailers.

response – The set of reactions the receiver has after seeing, hearing, or reading a message.

retail/local advertising – Advertising carried out by retailers and/or local merchants.

retail rates – Rates for local retail advertisers that are built upon different discount structures from rates for national advertisers.

ROI – budgeting method (return on investment) – A budgeting method in which advertising and promotions are considered investments, and thus measurements are made in an attempt to determine the returns achieved by these investments.

roll out – The marketing strategy in which a brand is introduced into a specific area, moving into other areas as the brand expands distribution and sales.

rolling boards – Advertising painted or mounted on cars, trucks, vans, trailers, etc., so the exposure can be mobile enough to be taken to specific target market areas.

ROS – Run of Station, a commercial announcement for which a particular time period is not requested.

run of paper (ROP) – A rate quoted by newspapers that allows the ad to appear on any page or in any position desired by the medium.



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S

sales promotion – Marketing activities that provide extra value or incentives to the sales force, distributors, or the ultimate consumer and can stimulate immediate sales.

sales promotion agency – An organization that specializes in the planning and implementation of promotional programs such as contests, sweepstakes, sampling, premiums, and incentive offers for its clients.

sales promotion trap – A spiral that results when a number of competitors extensively use promotions. One firm uses sales promotions to differentiate its product or service and other competitors copy the strategy, resulting in no differential advantage and a loss of profit margins to all.

sampling – A variety of procedures whereby consumers are given some quantity of a product for no charge to induce trial.

satellite – A remote station which relays the TV signal of a parent station beyond its usual coverage area.

saturation – Simultaneous achievement of near maximal coverage with high levels of frequency within a certain medium or mix of media.

scatter – The scheduling strategy in which several different vehicles are bought within a time period to disperse the message flow and build reach.

scatter market – A period for purchasing television advertising time that runs throughout the TV season.

schedule – The list of media to be employed for a brand’s advertising campaign. Details would include information pertinent to planned activity.

script – A written version of the commercial that provides a detailed description of its video and audio content.

selective attention – A perceptual process in which consumers choose to attend to some stimuli and not others.

share of audience – The percentage of all viewing households which are tuned to a particular station. In a three station market in which each station is of roughly equal strength, shares will be 33%.

share of market – The percentage of total sales for a particular product class which are attributed to a specific brand.

showing – In outdoor advertising, the measure of intensity of audience exposure, expressed on a scale of 100 (100 = Full Showing). The number of panels needed for a full showing varies by market.

similarity – The supposed resemblance between the source and the receiver of a message.

social class – Relatively homogeneous division of society into which people are grouped based on similar lifestyles, values, norms, interests, and behaviors.

specialty advertising – An advertising, sales promotion, and motivational communications medium that employs useful articles of merchandise imprinted with an advertiser’s name, message, or logo.

sponsorship – When the advertiser assumes responsibility for the production and usually the content of the program as well as the advertising that appears within it.

spot – A single announcement, or the period of time in which that announcement is scheduled.

spot advertising – Commercials shown on local television stations, with the negotiation and purchase of time being made directly from the individual stations.

spot TV – Television time offered by local stations as opposed to Network TV.

spread – A single print ad positioned on two facing pages of a publication.

station reps – Individuals who act as sales representatives for a number of local stations and represent them in dealings with national advertisers.

storyboard – A series of drawings used to present the visual plan or layout of a proposed commercial.

strategic marketing plan – The planning framework for specific marketing activities.

strip – A television program that is aired on successive days during the same time period, e.g., talk shows, off-network shows. Also refers to buying commercials each day of telecast within this type of programming.

subcultures – Smaller groups within a culture that possess similar beliefs, values, norms, and patterns of behavior that differentiate them from the larger cultural mainstream.

subheads – Secondary headlines in a print ad.

subliminal perception – The ability of an individual to perceive a stimulus below the level of conscious awareness.

Sunday supplement – A local or nationally edited magazine included with the Sunday newspaper.

superagencies – Large external agencies that offer integrated marketing communications on a worldwide basis.

superstations – Independent local stations that send their signals via satellite to cable operators that, in turn, make them available to subscribers (WWOR, WPIX, WGN, WSBK, WTBS).

support media – Those media used to support or reinforce messages sent to target markets through other more “dominant” and/or more traditional media.

sweep periods – The times of year in which television audience measures are taken (February, May, July, and November).

sweepstakes – A promotion whereby consumers submit their names for consideration in the drawing or selection of prizes and winners are determined purely by chance. Sweepstakes cannot require a proof of purchases as a condition for entry.

syndicated programs – Shows sold or distributed to local stations.



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T

target audience – That population segment identified as comprising the prime prospects for product purchase. Target audience is of critical importance in developing media strategies and directing advertising support.

target marketing – The process of identifying the specific needs of segments, selecting one or more of these segments as a target, and developing marketing programs directed to each.

team approach – A method of measuring the effectiveness of public relations programs whereby evaluators are actually involved in the campaign.

teaser advertising – An ad designed to create curiosity and build excitement and interest in a product or brand without showing it.

telemarketing – Selling products and services by using the telephone to contact prospective customers.

tele-media – The use of telephone and voice information services (800, 900, 976 numbers) to market, advertise, promote, entertain, and inform.

television network – The provider of news and programming to a series of affiliated local television stations.

terminal posters – Floor displays, island showcases, electronic signs, and other forms of advertisements that appear in train or subway stations, airline terminals, etc.

test market – A certain marketing area (usually a DMA or SMSA) chosen to test a new product or a new advertisement.

testing bias – A bias that occurs in advertising effectiveness measures because respondents know they are being tested and thus alter their responses.

test of comprehension and reaction – Advertising effectiveness test that are designed to assess whether the ad conveyed the desired meaning and is not reacted to negatively.

total audience (television) – The total number of homes viewing any five-minute part of television program.

total audience/readership – A combination of the total number of primary and pass-along readers multiplied by their circulation of an average issue of a magazine.

tracking studies – Advertising effectiveness measures designed to assess the effects o advertising on awareness, recall, interest, and attitudes toward the ad as well as purchase intentions.

trade advertising – Advertising targeted to wholesalers and retailers.

trade magazines – Magazines edited specifically to reach members of occupational groups, with advertising correspondingly directed to these groups.

trademark – An identifying name, symbol, or other device that gives a company the legal and exclusive rights to use.

transit advertising – Poster advertisements appearing on or inside buses, subways, taxies, trains, etc.



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U

undifferentiated marketing – A strategy in which market segment difference are ignored and one product or service is offered to the entire market.

unduplicated reach – The number or persons reached once with a media exposure.

unique selling proposition – An advertising strategy that focuses on a product or service attribute that is distinctive to a particular brand and offers an important benefit to the customer.

up-front market – A buying period that takes place prior to the upcoming television season when the networks sell a large part of their commercial time.

upscale – A term used to define individuals on the upper end of the socio-economic ladder, i.e., better educated, higher income.

V

vehicle – Any particular advertising medium, e.g., a magazine, a television program or radio station.

vehicle option source effect – The differential impact the advertising exposure will have on the same audience member if the exposure occurs in one media option rather than another.

vertical rotation – The distribution of broadcast spots at different times within the same day.

video advertising – Advertisements appearing in movie theaters and on videotapes.

video news release – News stories produced by publicists so that television stations may air them as news.

voice-over – Action on the screen in a commercial that is narrated or described by a narrator who is not visible.

VPS – Viewers-Per-Set, the number of viewing individuals within a demographic group, divided by the number of television sets in use. Most often expressed as viewers per 100 viewing households.



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W

want – A felt need shaped by a person’s knowledge, culture, and personality.

waste circulation – Audience readership (or viewer/listenerhip) outside a specific demographic or geographic target.

waste coverage – A situation where the coverage of the media exceeds the target audience.

Wheeler-Lea Amendment – An act of Congress passed in 1938 that amended section 5 of the FTC Act to read that unfair methods of competition in commerce and unfair or deceptive acts or practices in commerce are declared unlawful.

word-of-mouth communications – Social channels of communication such as friends, neighbors, associates, coworkers, or family members.

X-Y

Yellow Pages advertising – Advertisements that appear in the various Yellow Pages—type phone directories.

Z

zapping – The use of a remote control device to change channels and switch away from commercials.

zipping – Fast-forwarding through commercial during the playback of a program previously recorded on a VCR.

 

 

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